Privacy Policy
Last Updated: November 2025
At Finance Falcons, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tax relief services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request tax relief services or consultation
- Fill out forms on our website
- Subscribe to our newsletter or communications
- Contact our customer support
- Participate in surveys or promotions
This information may include: name, email address, phone number, mailing address, tax identification numbers, financial information, and other details necessary to provide our services.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies. We also collect information about your browsing behavior and interactions with our website.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, operating, and maintaining our tax relief services
- Processing your requests and transactions
- Communicating with you about your account and our services
- Sending you updates, marketing communications, and promotional materials
- Improving and personalizing your experience on our website
- Analyzing usage trends and preferences
- Detecting, preventing, and addressing technical issues or fraudulent activity
- Complying with legal obligations and regulatory requirements
Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates
- Restricted access to personal information on a need-to-know basis
- Employee training on data protection and privacy practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and enhance your user experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.
The types of cookies we use include:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.